Terms of Use For Monthly Monitoring Service

Last Updated: December 29, 2025


PLEASE NOTE: THE UNAUTHORIZED USE OR COPYING OF THIS DOCUMENT IS IN DIRECT VIOLATION OF INTELLECTUAL PROPERTY LAWS AND IS STRICTLY PROHIBITED!  

Please read these Terms of Use carefully before signing up for our Monthly Trademark Monitoring Services.

TERMS OF USE

This Agreement is made and entered into on the date of payment made for the Trademark Monitoring Services by and between Natalie Puglisi, PC (hereinafter “Attorney” “we” “us” “our”), and You (hereafter “Client”) to represent Client’s interest in the legal support for a previously filed United States trademark.

Attorney and Client voluntarily and willingly agree to the terms and conditions as follows:

IN CONSIDERATION OF the matters described below and of the mutual benefits and obligations as set forth in this Agreement, for good and valuable consideration of the filing of a Trademark(s) for a mark for the cost as detailed in this Agreement. Attorney agrees to provide services as outlines in this Agreement and all Addendums and Client agrees to provide payment as set forth in this Agreement and all Addendums.

CONDITIONS
This agreement will take effect only upon payment for the Services through Attorney's chosen payment provider. However, the agreement is retroactive to the date Attorney first performed services. Even if this agreement is not signed, Client is obligated to pay Attorney for the reasonable value of any services performed.

SERVICES DETAILS
Attorney will perform the services as set forth herein; and Attorney maintains an errors and omissions insurance policy applicable to these services. Attorney will not undertake other work on new matters without being directed to do so by Client. All reasonable steps will be taken by Attorney to keep Client informed of the progress of the matter and to respond to inquiry.
1. Natalie Puglisi in capacity as an attorney will provide the services for the monitoring of a previously filed trademark. 
        Ongoing maintenance and support through the trademark process including:
                I. Continuous monitoring of the registered trademark;
                II. Monthly reports;
                III.  DMCA takedown support;
                IV. Up to two (2) Cease & Desist letters in a calendar year period. Each additional Cease & Desist letter shall be billed to Client at a rate of $299/letter;
                IV. Tracking of Section 8, Section 9, and Section 15 deadlines and email reminders of such deadlines;
2. Email Support: Client may send Attorney, emails throughout the duration of the services as outlined in Paragraph 1 above. Emails shall be limited to any issues, questions, concerns, comments or any other reasonable support and shall be sent to Natalie@nataliepuglisi.com. Client understands and agrees that Attorney, or Attorney’s team/staff, shall respond to all emails in a reasonable amount of time.
3.Zoom Calls: Client understands and agrees that he/she is entitled to one (1) Zoom call per month as is required to complete the services as outlined in Paragraph 1. Client shall schedule calls with Attorney via email. Additonal Zoom calls shall be billed at Attorney's hourly rate of $325/hour.
4.Should Attorney or Client need to reschedule a call, 24-hour notice is required out of courtesy.
5.Client agrees and acknowledges that should require additional services outside of this Agreement, those shall be billed to Client at an hourly rate of $325/hour.

PAYMENT(S)
Client agrees and acknowledges that the cost of services shall be billed at $29/month or $299/year, with additional trademarks to be billed at $15/month. Client agrees to remit payment to Attorney via Client’s preferred Payment Provider. Client acknowledges and agrees to the Terms and Conditions of the Payment Provider. 

Client understands that he/she is responsible for any and all additional filings fees to the US Patent and Trademark Office. Client understands that the filing fees are subject to change at the election of the US Patent and Trademark Office, however, that Client shall be responsible for the full cost of the filing fee should the cost change. Client understands and acknowledges that Attorney shall send a separate invoice prior to filing for reimbursement of such fees.

SUBSCRIPTION TERMS
This is a subscription service that renews automatically until canceled. By subscribing, you agree to automatic recurring billing until you cancel.

Monthly Plans: Monthly plans are billed monthly on the same day each month as of the date you signed up. 30 days written notice  is required to cancel the subscription. Cancellation shall be effective at end of next billing cycle. Client agrees and understands that there are no refunds for partial months.

Annual Plans: Annual plans are billed on a yearly basis on the same day each year as of the date you signed up. 30 days written notice is required to cancel the subscription. Cancellation shall be effective at end of next billing cycle. Client agrees and understands that there are no refunds for partial months held within the annual plan regardless of whether the cancellation was initiated prior to the end of the billing cycle.

Written Notice: All cancellation requests must be submitted in writing via email to support@nataliepuglisi.com. All of forms of communication for cancellations are not accepted.

We reserve the right to modify this cancellation policy with 30 days notice to subscribers. Continued use of the service after policy changes constitutes acceptance of new terms.

ATTORNEY'S RIGHT TO CANCEL
Attorney reserves the right to refuse service or terminate Client's Trademark Monitoring Service subscription at any time, for any reason, with or without cause, and with or without prior notice. In the event we terminate your service, you may receive a prorated refund for any unused portion of your subscription period at the discretion of the Attorney, all monitoring services will cease immediately upon termination, you will receive written notice of termination via email to the address on file, any unused cease & desist letters and other benefits do not carry monetary value and cannot be refunded separately

NO GUARANTEES
Client agrees and acknowledges that Attorney makes no guarantees or representations with regard to the United States Patent and Trademark's acceptance of the trademark application, successful registration of the mark, as well as any opposition which may be filed against the trademark application. Attorney shall do everything to assist with a successful application, however, Attorney cannot guarantee success in any way.

CLIENT DUTIES
Client agrees to keep Attorney informed of any potential infringements, pertinent developments, and to keep Attorney advised of any changes in the business structure and/or the trademark name. Client agrees to be truthful with Attorney, to cooperate with Attorney, and to assist Attorney in providing necessary information and documents and will appear when necessary for the maintenance of such trademark.

Client agrees and acknowledges that they are the owner of the Trademark registration and that Attorney shall not be held responsible should Client be found to not be the original owner of the Trademark and/or should the Client be found in violation of intellectual property laws and rights with regard to the submitted intellectual property.

CONFIDENTIALITY AND NON-DISCLOSURE
The term “Confidential Information” as used in this Agreement shall mean any and all trade secrets and any and all data or information not generally known outside the Agreement whether prepared or developed by or for Attorney or received by Attorney from any outside source or Client. Attorney acknowledges and agrees that all Confidential Information acquired between Client and Attorney shall remained privileged through attorney-client privilege.

Both Parties further agrees that any and all Confidential Information learned as of the start date of this agreement shall survive the termination, revocation, or expiration of this Attorney-Client relationship and Agreement.

DISCHARGE AND WITHDRAWAL
Client may discharge Attorney at any time. Attorney may withdraw from representation of Client with Client's consent, or for good cause. Good cause includes Client’s breach of this agreement, refusal to cooperate or to follow Attorney advice on a material matter, or any fact or circumstance that would render Attorney continuing representation unlawful or unethical.

DISPUTE RESOLUTION
It is the intent of Attorney that should any differences arise, we could work them out amicably through written correspondence. However, should we be unable to seek resolution within a reasonable time, you agree now that that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules. Prior to seeking arbitration, you must send an e-mail to us at natalie@nataliepuglisi.com and include all of your reasons for dissatisfaction with the Services. You understand and agree now that the only remedy that can be awarded to you through arbitration is full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding and may be entered as a judgment into any court having the appropriate jurisdiction.

By entering into this Agreement you are agreeing to a modification of the statute of limitations such that any arbitration must begin within (1) year of the date of your correspondence referenced above or you waive the right to seek dispute resolution by arbitration or take any other legal action.

You also agree that should arbitration take place, it will be held in Santa Barbara, California and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.
 
In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, including on social media, designed to disparage us, our Attorney, or any of our Products or Services. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process.

If any terms of this Agreement are construed to be invalid or unenforceable for any reason, it shall not affect the validity or enforceability of any other term which shall be given full force and effect.

If legal action or arbitration is necessary to enforce the terms of this agreement, the prevailing party shall recover reasonable Attorney’s fees.

Nothing in this clause shall prevent Client from reporting Attorney to the State Bar of California for any breach in legal ethical duties. However Client agrees that such a report shall not be filed frivolously or maliciously and that the report shall include an account which is truthful and honest.

WHEN CLIENT OR MATTER IS IN A JURISDICTION IN WHICH WE MAY NOT HAVE LICENSED ATTORNEYS
The California State Bar requires us to disclose that we may not have attorneys licensed to practice in Client's applicable jurisdiction(s). In our professional opinion, however, our representation of Client under this Agreement complies with all applicable laws and rules of both Client's jurisdiction(s) and California.

GOVERNING LAW
These Terms of Use shall be governed by the laws of the State of California, regardless of the conflict of laws principles thereof.

This Agreement contains the entire agreement and understanding among the parties hereto with respect to the subject matter hereof, and supersedes all prior and contemporaneous agreements, understandings, inducements and conditions, express or implied, oral or written, of any nature whatsoever with respect to the subject matter hereof. The express terms hereof control and supersede any course of performance and/or usage of the trade inconsistent with any of the terms hereof.

ENTIRE AGREEMENT
This agreement contains the entire agreement between Attorney and Client.

MODIFICATION/SEVERABILITY
This agreement may only be modified by a subsequent agreement in writing between Attorney and Client or by an oral agreement only to the extent that it is actually completed. If any provision of this agreement is held in whole or in part to be unenforceable for any reason, the remainder of that provision and of the entire agreement will be severable and will remain in effect.  

FILE MAINTENANCE
Attorney will normally maintain Client’s file for approximately four (4) years after completion of the services. Thereafter, only a few documents will be maintained by Attorney. Attorney will be happy to provide Client’s complete file upon receipt of a written request within four years of completion of services.

CONFLICT
Client understands that a large part of Attorney’s practice is made up of the representation of companies and online entrepreneurs. By signing a copy of this letter, Client agrees to waive any possible conflict of interest concerning present representation which have been disclosed, if any, and further agrees not to object to Attorney’s representation of a future client on conflict grounds unless Attorney has come into possession of specific confidential information in the course of this representation which would prejudice Client’s position with regard to that case.

Client has read and understood the foregoing terms and agrees to them as of the date Attorney first provided services. If more than one client signs below, each agrees to be liable, jointly and severally, for all obligations under this agreement.